Our useful links

Related information

There is a wide range of funeral information online. You will find below a number of links to recognized organizations as well as relevant information to help you in your efforts. Our counsellors are also available at all times to listen to you and answer all your questions.

There is a wide range of funeral information online. You will find below a number of links to recognized organizations as well as relevant information to help you in your efforts. Our counsellors are also available at all times to listen to you and answer all your questions.

Recognized organizations

Planning

The guide What to Do in the Event of Death, published by the Government of Quebec, outlines the various steps to take following the death of a loved one. Service Canada's After a Death page is also very informative.

However, some aspects do not apply to the deceased's situation. In case of doubt, don't hesitate to ask us for advice.

Other useful links

Public Curator of Quebec https://www.curateur.gouv.qc.ca/cura/en/index.html

Directorate of Civil Status http://www.etatcivil.gouv.qc.ca/en/default.html

Ministère du Revenu du Québec www.revenuquebec.ca/en/

Canada Revenue Agency https://www.canada.ca/en/revenue-agency.html

Coroner's office: www.coroner.gouv.qc.ca

Consumer protection office: www.opc.gouv.qc.ca/en/

Office des personnes handicapées du Québec www.ophq.gouv.qc.ca 

The death benefit from the Régie des rentes du Québec (RRQ)

Upon the death of a loved one, you could receive a death benefit of $2500 from the RRQ if the deceased had made sufficient contributions to the Quebec Pension Plan. This benefit is paid to the person or organization who paid the funeral expenses or to the heirs. You can ask your Æterna Funeral Complex counsellor for assistance in making this request.

For more information, visit the RRQ website.

If the deceased is not entitled to it or if the deceased's resources are insufficient to pay the minimum fee of $2500 at the time of that person's death, you may be entitled to a special funeral benefit from the Ministère du Travail, de l'Emploi et de la Solidarité sociale. Click here for more information.

Psychological support

Here are some resources to support you in your grieving process:

- Help line 1-888-LE-DEUIL; (listening and seniors line): 1-888-533-3845

- Youth help line (toll-free): 1-800-263-2266 - teljeunes.com

- Ordre professionnel des travailleurs sociaux du Québec www1.otstcfq.org/

- Ordre professionnel des psychologues du Québec ordrepsy.qc.ca

- Corporation des thanatologues du Québec Toll-free: 418 622-1717 www.corpothanato.com

Our counsellors are also available to guide you, if necessary.

Pension benefits

The Estate is entitled to collect the balance of the pension cheques according to the date of death in the current month. For more information, visit Service Canada's website.

Will and Estate

Wills and estates often raise many questions for our clients. We suggest that you consult the following resources. You can also ask your counsellor to refer you to a specific resource.

Chambre des notaires du Québec Toll-free: 1-800-263-1793

Éducaloi

Insurance and death benefits

If the deceased had purchased a life insurance policy, that person's beneficiaries may be entitled to receive compensation from that insurance policy either personally or for the Estate. Some travel insurance and credit cards also provide compensation in the event of death. For more information, consult the deceased's insurer or financial advisor.

The CNESST may pay death benefits and compensation to eligible beneficiaries when a person dies as a result of a work-related accident or illness. The SAAQ may pay compensation for a death resulting from a road accident.

Société de l'assurance automobile du Québec (SAAQ) Montreal region: 514 873-7620

Commission des normes, de l'équité, de la santé et de la sécurité au travail (CNESST) Toll-free: 1-855-722-8081

Veterans Affairs Canada (Last Post Fund) or the Department of National Defence may sometimes provide funeral services for veterans and members of the military. The government must be contacted to determine eligibility in each case. For more information, visit this site.

Veterans Affairs Canada Toll-free: 1-866-522-2022m

And lastly, some compensation may be paid by the Victims of Crime Initiative (VCI), when a death occurs as a result of a criminal act. 514 906-3019 or 1-800-561-4822