What to do in the event of death

Planning

What to do in the event of death

The guide What to Do in the Event of Death, published by the Government of Quebec, outlines the various steps to take following the death of a loved one. Service Canada's After a Death web page is also very informative.

However, some aspects do not apply to the deceased's situation. In case of doubt, don't hesitate to ask us for advice.

Download our complete guide to managing a deceased's email and social media accounts.

Other useful links

Public Curator of Quebec www.curateur.gouv.qc.ca

Directorate of Civil Status   www.etatcivil.gouv.qc.ca

Ministère du Revenu du Québec www.revenuquebec.ca

Canada Revenue Agency  www.canada.ca/fr/agence-revenu.html

Coroner's office     www.coroner.gouv.qc.ca

Consumer protection office  www.opc.gouv.qc.ca

Office des personnes handicapées du Québec  www.ophq.gouv.qc.ca  

The guide What to Do in the Event of Death, published by the Government of Quebec, outlines the various steps to take following the death of a loved one. Service Canada's After a Death web page is also very informative.

However, some aspects do not apply to the deceased's situation. In case of doubt, don't hesitate to ask us for advice.

Download our complete guide to managing a deceased's email and social media accounts.

Other useful links

Public Curator of Quebec www.curateur.gouv.qc.ca

Directorate of Civil Status   www.etatcivil.gouv.qc.ca

Ministère du Revenu du Québec www.revenuquebec.ca

Canada Revenue Agency  www.canada.ca/fr/agence-revenu.html

Coroner's office     www.coroner.gouv.qc.ca

Consumer protection office  www.opc.gouv.qc.ca

Office des personnes handicapées du Québec  www.ophq.gouv.qc.ca  

What to do in the event of death?

What to do in the event of death?

You can count on us

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During your meeting

During your meeting

Documents to bring with you

In order for us to take the various steps related to the death of your loved one, here is a checklist of the documents to bring to the meeting with your advisor:

  • The social insurance number of the deceased and the surviving spouse
  • The deceased's health insurance number
  • A few pictures of the deceased person
  • A list of the relatives and close friends to whom you would like to send the obituary (optional)
  • The deceased's clothing, including underwear and stockings
  • The deceased's dentures, if any, glasses, jewellery, make-up and other objects (optional)

In order for us to take the various steps related to the death of your loved one, here is a checklist of the documents to bring to the meeting with your advisor:

  • The social insurance number of the deceased and the surviving spouse
  • The deceased's health insurance number
  • A few pictures of the deceased person
  • A list of the relatives and close friends to whom you would like to send the obituary (optional)
  • The deceased's clothing, including underwear and stockings
  • The deceased's dentures, if any, glasses, jewellery, make-up and other objects (optional)

If you wish,

PUBLISH AN OBITUARY

CONTACT US