Choosing the right funeral home when the time comes may fill you with anxiety. At first glance, it's hard to know where to start, who to call, what steps to take. At Aeterna Funeral Complex, our mission is to offer you the best possible experience, to support you while respecting your beliefs and traditions. Here's why our funeral complex stands out in its field:
A client experience that meets your expectations
Aeterna—your guarantee of a unique and personalized experience for each and every situation and client. Our team is attentive to your needs and emotions, always with the aim of offering you the best service. Our great availability makes all the difference when it comes to supporting and comforting you through this difficult ordeal. Our diversified offer enables us to respond to your needs, whatever funeral ritual you choose. Our knowledge of the traditions and rituals in the world is one of the many assets of our team coming from various cultural communities, therefore making it possible to provide a common place of contemplation, enhancing a strong sense of belonging with the family and their community.
Located in the Borough of Saint-Laurent in Montreal, Aeterna Funeral Complex boasts a unique, modern concept, with a hotel-style decor. Very warm and refined, with beautiful lighting from large windows, Aeterna Complex offers a luminous, serene atmosphere. Always on the watch for new trends and for providing a safe environment for our clients, our establishment has also recently acquired a technological system that enables us to transmit live webcasts of the ceremonies, giving the deceased's loved ones the option of being present while remaining at a distance or even in another country. This AeternaWeb service is a great addition to the services we offer and can also include the cremation process. It provides a live webcast from the room where the door of the crematory is located, making it possible to remotely experience this moment of meditation, within the greatest respect. And lastly, with our U-shaped parking lot, we can offer innovative solutions such as in-car condolences, a concept introduced last April, which succeeded in touching Quebecers' hearts for the very first time.
And last but not least, our small but very versatile team is the true strength of the Aeterna Funeral Complex. Available, professional and attentive, they offer you impeccable care and support from start to finish. With 13 languages spoken within our team, you can rest assured that a counsellor will accompany you and reassure you and your family in your own language. In addition, a 24-hour emergency service is available to answer your questions at any time of the day or night.
In short, whatever your needs, expectations or aspirations, the Aeterna Funeral Complex will be able to answer your questions, support you and help you in mourning your loved one. Choosing Aeterna Funeral Complex means opting for a different client experience and impeccable service. Contact one of our counsellors for more details at 514 228-1888 and LIVE THE AETERNA MOMENT.