
Why choose a multilingual funeral complex in Montreal: the importance of communication in times of grief
Published on July 11, 2025
Grieving is one of the most distressing experiences you can endure. At such a vulnerable time, it's vital to feel heard, understood and supported. The language barrier can become an additional burden, especially when it comes to organizing a ceremony that is faithful to the wishes of the person you loved so much.
Discover how the Complexe Funéraire Aeterna in Montreal supports families with multilingual funeral services that respect all beliefs and traditions.
Communicating in your first language: an essential need
In times of grief, pain can make communication more difficult. Being able to express yourself in your mother tongue, receive clear explanations, ask questions confidently and be understood effortlessly goes a long way towards easing the emotional burden.
Offering funeral support in the family's first language can make all the difference, as Executive Director of Complexe Funéraire Aeterna, explains:
"At the time of a loved one's passing, the customer is in shock. They don't understand their second language as well, and their concentration is obviously lower. Speaking our customers' first language allows us to make them feel more comfortable. This way, we make sure they understand and agree with what we're proposing. We offer a very human approach."
The Complexe Funéraire Aeterna assists families in French, English, Arabic, Italian, Spanish, Greek, Armenian, Mandarin, Simplified Chinese, Vietnamese, Laotian, Lebanese and Creole. It is one of the few multilingual funeral complexes in Montreal to offer such complete and personalized care.
Celebrate life in your own words and according to your own traditions
Every culture, every religion, every family has its own way of honoring its loved ones. That's why the Complexe Funéraire Aeterna offers services adapted to each family's spiritual, cultural or secular beliefs. Our family advisors and celebrant partners ensure that the ceremony takes place in the desired language, with the appropriate rituals.
Our personalized support makes your vision a reality:
- Religious ceremonies (Christian, Buddhist, Muslim, Orthodox, etc.)
- Secular or spiritual celebrations of life
- Specific cultural rituals (prayers, incense, offerings, traditional music, etc.)
Whatever the request, our priority is to respect the wishes of the deceased and the expectations of his or her loved ones, in an environment of dignity, kindness and understanding, as demonstrated by these testimonials from 2 families accompanied by the Complexe Funéraire Aeterna team:
"My family and I would like to thank you once again. On this sad day, your thoughtful arrangements and attentive service made us feel extremely satisfied. Our father's spirit can rest in peace. In the future, if any friends have needs in this regard, we will certainly recommend your company to them."
— Mr. Zhou's family
"The help of [the Aeterna Complex team] was greatly appreciated. The word thank you is not enough to thank them. Our family would like to express our gratitude."
— Nguyen family
Multicultural funeral services in the Greater Montreal area
In a region as rich and diverse as the Greater Montreal area, a multicultural funeral complex must be representative of its community. The Complexe Funéraire Aeterna welcomes families of all origins, and frequently serves the Chinese, Haitian, Portuguese, Italian, Greek, Vietnamese and Armenian communities, to name but a few.
Strategically located near Highways 40 and the Laurentians, in the borough of Saint-Laurent, Complexe Aeterna is easily accessible for families from Montreal, Laval and the South Shore. Its modern, welcoming environment reflects the values of openness, innovation and humanity that guide all its personalized funeral services.
A final tribute that respects your culture and values
When it comes to saying goodbye to a loved one, every detail counts. Among these details, language, customs and beliefs play an important role. With our multilingual and multicultural approach, Complexe Funéraire Aeterna can help you plan a personalized funeral that honors the values and heritage of the person being honored.
Come and meet with one of our family advisors to discuss your needs in the language of your choice. Contact us to plan a funeral pre-arrangement or memorial service.
FAQ (frequently asked questions)
Why choose a multilingual funeral complex in Montreal?
Choosing a multilingual funeral complex in Montreal ensures that you will be understood, and that you will receive a service adapted to your language, culture and rituals, in order to organize a ceremony that is faithful to your wishes or those of the deceased.
In what languages does Complexe Aeterna offer its services?
The Complexe Funéraire Aeterna offers its services in 13 languages: French, English, Arabic, Italian, Spanish, Greek, Armenian, Mandarin, Simplified Chinese, Vietnamese, Laotian, Lebanese and Creole.
Where is the Complexe Funéraire Aeterna located?
The Complexe Funéraire Aeterna is located in Montreal, in the borough of Saint-Laurent, near the intersection of Autoroutes 40 and Laurentians. It is easily accessible from Laval, the South Shore and the Island of Montreal.
What's the best funeral home for a multicultural ceremony in Montreal?
The Complexe Funéraire Aeterna is renowned for its multilingual approach and respect for all traditions. It is considered a benchmark for multicultural funerals in Montreal.
Do you know how to organize funeral rituals for all religions?
The Complexe Funéraire Aeterna knows how to hold Buddhist, Hindu, Sikh, Christian, Muslim, secular funerals and more, while respecting the traditions of each community. Our team is also open to adapting its services to any other culture or tradition.
Can I make funeral pre-arrangements in my first language?
Our team can help you plan your funeral pre-arrangements in 13 languages, allowing you to plan your final farewell while respecting your personal wishes